Siel's Aura Membership

Questions? Read our FAQ below.

Play with Siel's Aura for

Added Bonuses

Free Trial

Siel's Aura Subscription

Benefit Access

Time Limit

2 hours of Siel's Aura benefits per day, then the following:

Always (Subscription users)

Field Gameplay

Exp Rate

100%

200%

Item Acquisition

Common and below only

All rarities

Kinah Acquisition

150%

Abyss Point Acquisition

150%

Gathering

Crafting

Quests

Exp Rate

100%

Item Acquisition

All rarities

Kinah Acquisition

Abyss Point Acquisition

Community

Direct Trade / Private Shop

Join a party / alliance

Join a legion

Buy Now

FAQ

Premium Membership Benefits Customer Support

What is Siel’s Aura?

Siel's Aura is an account status that unlocks the full Aion Classic experience for your account. It is available in various durations and in standalone and subscription formats, which will be purchasable through the Black Cloud Marketplace. See here for more information.

How do I activate my Siel’s Aura?

If it is purchased via the Black Cloud Marketplace, Siel’s Aura status will be applied automatically to your account upon purchase.

If it is provided via a code (such as a special giveaway or via a Founders Pack), you will need to visit your account management page to redeem the code.

Is Siel’s Aura applied to all my characters on the account?

Yes, Siel’s Aura is account-wide and all your characters can reap the benefits.

What happens if I let my Siel’s Aura expire?

Your account status will change over to a Trial account. Trial accounts are subject to restrictions.

Each day, Trial accounts receive 2 free hours of Siel’s Aura, which refreshes daily at 9AM server time. Unused time does not carry over.

Where do I buy Siel’s Aura?

Siel's Aura is available for purchase on this page and in-game on the Black Cloud Marketplace.

Can I gift Siel’s Aura to a friend?

No, Siel’s Aura cannot be gifted.

Are there any bonuses for subscribing to Siel’s Aura?

In addition to the benefits from Siel’s Aura, purchasing the 30 option offers a free 30-day title every recurrence. The 90-day option offers 90-day titles and also includes, Sapphire Medals, a 22 slot storage pet "Tin Narky Egg (90 Days)" and 5x Major Ancient Crowns.

Can bonus items be traded between characters on the subscribed account?

Bonus items are delivered to the account-wide Black Cloud Deliveries section in your in-game Mailbox. It can be claimed by any one character on the account - now or later. Once claimed, most items are bound to the character by default. You can confirm the restrictions on the item by mousing over them before claiming.

How am I billed for my Siel’s Aura subscription?

You will be billed the USD amount every 30, or 90 days (based on the subscription you purchased) from the day of purchase. The 3 Day Siel's Aura membership does not renew automatically, and your account will revert to a Trial account at the end of the 3 day period.

Why did I get two emails (cancellation and purchase confirmations) for upgrading my Siel’s Aura subscription?

In the process of upgrading, you are essentially cancelling your previous recurring Siel’s Aura subscription and purchasing a new one. Rest assured we are not cancelling your Siel’s Aura during the process of your upgrade and we will be resolving this confusion as soon as we can.

In the meantime, the time remaining on your previous subscription will automatically be added to the end of your new subscription term before it renews.

Can I use Black Cloud Coin, NCoin, or Quna to pay for Siel’s Aura?

You cannot use Black Cloud Coin, NCoin, or Quna to buy Siel’s Aura.

Is there a way to get Siel’s Aura with kinah or another in-game currency?

Siel’s Aura can only be purchased via USD from the Black Cloud Marketplace.

I already have X days left of Siel’s Aura. How will the recurring subscription work?

You will be billed immediately for a recurring Siel’s Aura, any rewards and game time will be added to your existing Siel’s Aura you might have. Once that combined time is used, you will then be billed again. For example, if you have 20 days of non-recurring Premium Membership left and sign up for a 30-day recurring membership, you'll be billed immediately, and then once the combined 50 days is consumed, you'll be billed again for the next 30-day period. After that point, every 30 or 90 days you will be automatically billed for the amount and any associated bonus items will be sent to your in-game mail.

Can I buy multiple Siel’s Aura subscriptions?

We only allow one subscription per account, as Siel’s Aura benefits are account-wide.

How do I cancel my Siel’s Aura subscription?

To cancel, please visit your Account Management page and cancel your subscription. The remaining days on your Siel’s Aura will continue normally and you will not be billed at the next cycle.

Can I get a refund?

Sorry, we do not allow refunds for Siel’s Aura.

Siel's Aura Membership

Play with Siel's Aura for

Added Bonuses

FAQ

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